At Elliott Booth, we let and manage a variety of furnished and unfurnished properties throughout Blackpool and the surrounding areas for rent. All security deposits are held in The Deposit Protection Service and are fully protected.

Our site contains a constantly updated register of rental property. CLICK HERE  to see our latest list.

For more detailed information or appointments to view please contact us on 01253 403813 option 2.

Please keep in mind that a range of rigorous checks on all prospective tenants will be carried out and we will require at least one full month’s rent as a deposit and one month’s rent paid in advance. Should you be uncertain as to your suitability or have specific requirements, please contact us.

 

The Letting Process

Although Letting Agents have different procedures, this guide is intended as a general overview to assist you when renting a property. We have set out below a few significant pointers to assist you.

 Your Offer

Once you have found your suitable property, you will be in a position to make an offer to the Landlord for consideration. Please note that any offer you make would be subject to you fulfilling our referencing criteria.

At this point, you will be requested to provide your tenancy fee which holds the property for you. However, if the Tenancy Agreement is not signed by you (the Tenant) within 7 to 14 working days after receipt of your application, the Landlord reserves the right to re-offer the property. In these circumstances or, should your references prove unsatisfactory, the reservation/application fee would be non-refundable.

 Agreeing the Let

As soon as your offer has been accepted by the Landlord, we will apply for references and draw up the relevant documentation which will form the basis of the agreement between you and the Landlord.

FOR THE APPLICATION YOU WILL BE EXPECTED TO PROVIDE:

Identification / Proof Of Residency

You will need to prove that you have the Right To Rent in the U.K. By clicking on the link below you can check what you need.

https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/573057/6_1193_HO_NH_Right-to-Rent-Guidance.pdf

Current Tenancy Agreement if applicable.

Proof of Income

3 Months wage slips or 6 weeks if paid weekly.

3 Months bank statements.

Benefit award letters if applicable.

References

We will also contact your employer and your landlord (if you are in rented accommodation already. Your previous employer will also be contacted if you have recently changed jobs. If you are self-employed, we will need to contact your accountant. A credit check will also be conducted.

To assist us in collating the necessary references, it would be advantageous for you to warn the above individuals in advance that references are required as these can be return to us within a matter of a few days, barring any delays.

Occasionally, a GUARANTOR will be required if, for example you have not been continuously employed for the past 18 months; have been working abroad in the previous 6 months; your income falls short of our criteria 2.5 times the annual rent, or your employment is considered as changeable.

You must earn at least 1.5 times the yearly rent to be eligible (however, you will require a guarantor at the 1.5 calculation) or at least 2.5 times the yearly rent (you will qualify on the income part of the referencing without a guarantor).

Please note that the same criteria apply to the guarantor and, furthermore, the guarantor must earn the equivalent of 3 times the yearly sum of the rent, be in full time employment or be able to prove by bank statements that they have “independent means” and have no adverse credit history. If you are required to provide a guarantor and should you be unable to provide one, we will deem that you have withdrawn your application. You will therefore forfeit your deposit.

The guarantor must be aware that they will stand as guarantor for you, (and your partner if you are moving in to the property with some one else), for the entire occupancy of the property, not just for the period of the initial tenancy term.

Fees

We charge an Application Fee of £100.00 including VAT which is non-refundable if a tenancy is refused on the grounds of references or if you withdraw from taking the property. A fee of £150.00 including VAT is charged as a Letting Fee. These monies are taken at the point of application.

The Application fee is for the processing of your application ie. Carrying out background referencing checks such as Right To Rent Immigration checks, getting references from your employer, bank or previous landlord .

The Letting Fee consists of inventory work £50,any relevant agreements £50 and administration costs £50. If your application fails you will receive a refund for any Letting Fee paid.

We will put your circumstances to the Landlord. If the Landlord refuses to accept your circumstances before the referencing process starts you will receive a full refund of your Application Fee and Letting Fee.

If the Landlord accepts your circumstances then no other applications will be taken, your application will be referenced and the property will be reserved for you.

If you fail the referencing due to your references not being satisfactory, any undeclared adverse financial information or due to you withdrawing your application, your Letting Fee will be refunded; your Application Fee will not be refunded.

Insurance

The Landlord is only responsible for insuring the building. You as the tenant must ensure as a condition of the tenancy agreement that there is adequate liability insurance in place for the duration of the tenancy to protect the landlords fixtures and fittings against accidental damage caused by the tenant(s) and their visitors.

Tenancy Agreement

An appointment will be arranged with you to visit our offices to sign the Tenancy Agreement when all references have been received. The Landlord or Elliott Booth on the landlord’s behalf, will also be asked to sign their copy of the document.

Rent and Deposit

You will be required to provide the agreed sum of rent and deposit before taking possession of the property. The deposit is required for the full tenancy against loss, damage or charges payable at the termination of the tenancy. Whilst this is usually the equivalent of one month’s rent, this may vary therefore we suggest that the actual amount is verified via the property description as found on our letting list. The deposit will be held by The Deposit Protection Service. It is returnable in full at the end of the tenancy subject to final inspection of the property and it should be noted that deductions will also be made for cleaning should the property (and garden areas) not have been left in a satisfactory condition.

Rent is to be paid monthly in advance commencing on the first day of the tenancy and then on the same day each month thereafter. The payment method is by bank standing order.

Company Let

Company applications are acceptable where the company will be paying the rent. The fee will be £ 250.00 plus VAT.

Please note that all monies to be paid on the signing of the agreement prior to the occupation and should be paid by banker’s draft, bank transfer or debit/credit card and they are to be paid a minimum of seven working days prior to occupancy.

Check in and Condition Report

A Condition Report will be prepared of your new home and a convenient appointment will be made with the Inventory Clerk to carry out a Check In report to coincide with your move in day.

All information is provided in good faith. It does not replace the advice of a qualified legal advisor. We will accept no responsibility for any inaccuracies.

Other Points of Interest:

1.The Tenant will be responsible for insuring their own possessions and will be required to insure against the Landlord’s contents such as carpets and fixtures and fittings.

2.The Tenant will take over all utilities such as Gas, Electricity, Water/Sewage charges, Council Tax & Telephone upon moving into the property and will be responsible for contacting the relevant suppliers accordingly prior to commencement of the tenancy.

3.The Landlord is responsible for any repair/maintenance problems to:

The structure and exterior of the building, such as walls,roof,external doors and windows.Sinks, baths, toilets and other sanitary fittings, including pipes and drains all with the exception of blockage due to use.

Heating and Hot Water systems.

All gas appliances, pipes, flues and ventilation.

Electrical Wiring.

Items that are usually defined in the inventory unless damaged by the tenant and is not a health and safety issue.

The Tenant is responsible for any breakages which should be reported immediately.

4.Decoration of the property must only be done with your Landlord’s permission.

5.No pets are allowed unless the Landlord has given consent.

6.Reasonable notice should be given in the event that the Letting Agent or Landlord wishes to inspect the property outside pre-agreed times. It is usual for the Agent to inspect the property at least once during the fixed term of your Tenancy and every 6 months thereafter, The Tenancy Agreement should cover this eventuality.

7.Most lets are for 6 months, although some Landlords may consider longer terms of say 12 months.

8.Should you wish to quit your Tenancy earlier than the agreed term, you will be liable for all rent until the end of the agreed Tenancy. However, it may be worth considering negotiating a BREAK CLAUSE with the Landlord which, for example, could entitle you to give notice after 4 months.

In this case, you would only be liable for the rent for the notice period of 2 months, releasing you from the remaining 6 months of a 12-month Tenancy.

9.There is no set law regarding the time limit for returning deposits but this is normally subsequent to the final inspection of the property. Letting agents generally encourage Landlords to employ a professional inventory agent to conduct the inspection and produce a report as to the condition of the interior at the beginning of the Tenancy and again at the end but this is not obligatory. In most cases, the

deposit will be returned once any damages are ascertained by the Tenant/Landlord/Inventory Clerk and appropriate deductions agreed.

10.The most common type of Tenancy Agreement is the assured short hold used for 6-12 month lets and usually takes the form of a standard contract between both parties.

However, should any “extras” be agreed such as certain furnishings to be provided by the Landlord, you should ask that an extra clause be added to the agreement to this effect. It should be noted that the landlord is not obliged to carry out promises so it is important that your requests are documented.

11.Elliott Booth will deal with the property viewings, references, agreements and getting you moved in. If Elliott Booth has been instructed to manage the property, then you will normally report any repairs or queries to them. If not, then you will deal directly with the Landlord.

12.Elliott Booth, whilst acting for the Landlord, operates within accepted guidelines in the industry to ensure that you are able to rely on a professional letting agent taking your concerns seriously and advising the Landlord if they are being unreasonable. In this regard, you should be assured that the property conforms to all safety regulations and is fairly priced.

13.You require a professional service and, as such, Elliott Booth ensures that professional standards are met, for example, the correct Tenancy Agreement is used; proper procedures are in place for reporting and dealing with repairs; safety checks are conducted and a bonding scheme is provided to protect your deposit.

Useful Contact Details

 Your local council

Your local council can help with all aspects of your council tax, bin collections, benefits, leisure centres, libraries, schools and much more.

Blackpool council

www.blackpool.gov.uk

For all general enquiries, call 01253 477477 or email  customer.first@blackpool.gov.uk

For housing benefit enquiries, call 01253 478847 (Monday to Friday, 3.00pm-5.00pm) or email benefits@blackpool.gov.uk

You can to write Blackpool Council at:

Blackpool Council, PO BOX 4,Blackpool,FY1 1NA.

You can visit the Customer First Centre at:

Municipal Buildings, Corporation Street, Blackpool,FY1 1NF.   Open Monday to Friday from 9am to 5pm.

Wyre council

www.wyre.gov.uk

For all enquiries, call 01253 891000 or email mailroom@wyre.gov.uk

You can visit or write to Wyre Council at: Wyre Council, Civic Centre, Breck Road, Poulton-le-Fylde, Lancashire,FY6 7PU.Open hours Monday to Friday, 8.30am to 5pm. Fylde council www.fylde.gov.uk For all enquiries, call 01253 658 658 or email listening@fylde.gov.uk. You can also text 07860 003290.

Fylde Council

You can visit Fylde Council at: Fylde Direct, The Town Hall, St Annes Road West, Lytham St Annes, Lancashire, FY8 1LW.

Offices are open Monday, Tuesday and Thursday from 8.30am to 5pm, Wednesday from 9am to 5pm and Friday from 8.30am to 4.30pm.

 

 

 

 

 

1.You can report a repair by filling in the form below.

2.You can report your repair by ringing 01253 403813 option 2 during our office opening hours of Monday to Friday between 9am and 5.00pm and on Saturdays from 9.00am to 1.00pm. You can also leave a voicemail which we will pick up during opening hours.

3.You can email your repair to: info@elliottbooth.co.uk

We are not open on Bank Holidays and we close over the Christmas period.

Christmas opening hours will be available on our website and Facebook pages.

 

Emergencies

What is an Emergency?

It is our view that an emergency situation is when the incident is dangerous, life-threatening or may result in personal injury or a public liability claim or serious deterioration of the property. If you have an emergency situation, for example, water coming through the ceiling, we will endeavour to help you immediately.

Is the issue an emergency?

The landlord will only pay for contractors to attend to the property out of office hours in the event of emergencies. We deem an emergency to be placing tenants in danger or serious deterioration of the property. We expect our tenants to use common sense as to what is deemed an emergency.

Please note: If an emergency contractor attends unnecessarily you may be held liable for the costs involved. Please take the following actions before calling our emergency line.

Gas

If you smell gas or suspect a leak of suspect fumes are escaping from an appliance, call the Gas Emergency Services immediately on 0800 111 999 (24 hours). Open windows and doors and if necessary vacate the property. Do not turn on an electrical appliances or switches. 

Electrical Fault

Check fuses have not blown, circuit breakers are in the ‘ON’ position and that there hasn’t been a general power cut in the area.

If you have a power cut, check to see if your neighbours are affected too.

  • If your neighbours’ supply is still on – check your trip switch (if you have one). If it has tripped, switch off all your appliances then reset it.
  • If your neighbours also have no power – call your local Electricity Network Operator’s 24 Hour Emergency Helpline. Electricity North West 0900 195 4141

Heating & Hot Water

The loss of heating and hot water is only deemed an emergency if the weather is extremely cold or you have a young baby in the property. If you think your boiler isn’t working properly, first check to see if the pilot light is on and, if you have a combination-boiler, check that the pressure is set between 1 and 2. The instruction manual will tell you how to re-light the pilot light and re-set the pressure if you suspect this is the problem. If you don’t have a manual to hand you can find these online by searching for the boiler make and model number.

For EMERGENCY gas-related, boiler-related and plumber-related issues contact our out of hours contact number: 07786 384053

Leaks

For small leaks which can be caught in a container, please ensure that you put a bucket or similar container below the leak and remember to empty it regularly. Please then contact us during office hours. If you suffer a burst pipe or severe water leaking into the property you must firstly locate the stop cock and turn off the water. Mop up all surface water as quickly as possible to prevent damage.

If water is coming from an upstairs property, alert the occupants above immediately and ask them to shut off the source of the leak. If they are not in, leave them a note to contact you and call your local Environmental Health Department (01253 477477) and ask for the water ingress team.

 

 

By law, landlords and agents in England and Wales, who take a deposit from tenants under an Assured Shorthold Tenancy Agreement (AST), must protect that deposit using a government–authorised tenancy deposit protection scheme.

Elliott Booth uses The Deposit Protection Service (DPS). This is a custodial scheme, which means the DPS safeguards the deposit throughout the period of the tenancy and repays the funds to the appropriate parties at the end.

You can read more about the Deposit Protection Service and login to your account here. www.depositprotection.com

When you first move into your home, we will register your deposit with the DPS. You will receive a deposit confirmation, either by post or email, which will contain a deposit ID and a repayment ID. Please make sure you keep this confirmation safe, as you will need it to claim your deposit back at the end of your tenancy.

If, at the end of your tenancy, you cannot find your confirmation, you will need to contact the DPS on 0330 303 0030 with your tenancy details. Although we have the deposit ID, we do not know your repayment ID number, as it is unique to you.

At the end of your tenancy, you can request your deposit back by logging into your account and selecting ‘Request a Repayment’. The on-screen guidance will take you through the process of requesting your repayment. The DPS will notify your landlord or us, asking them to log in and respond to the claim, or to fill out a paper form, which the DPS will send to you.

Once both parties have completed the repayment process, the repayment will be released within 10 calendar days.

Please note that if you don’t receive a response from us or from your landlord, your deposit will remain with the DPS until a single claim is made or a court order is received.

Repayments can be made direct to a UK bank account, or by cheque made payable to the agent/landlord or tenant. Repayments by cheque can only be made to the named agent/landlord and/or named tenant(s).

If there is a dispute regarding the return of your deposit, the DPS offers a free, evidenced-based Alternative Dispute Resolution (ADR) service. In the event of a dispute, both the agent/landlord and tenant must consent to use the ADR service, and agree to be bound by their decision.

Frequently Asked Questions

Here is a list of questions we’re asked by tenants. If you don’t find the answer you’re looking for, please contact us and we’ll be happy to help!

 

What documents do I need to apply for a property?

FOR THE APPLICATION YOU WILL BE EXPECTED TO PROVIDE:

Identification / Proof Of Residency

You will need to prove that you have the Right To Rent in the U.K. By clicking on the link below you can check what you need.

https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/573057/6_1193_HO_NH_Right-to-Rent-Guidance.pdf

Current Tenancy Agreement if applicable.

Proof of Income

3 Months wage slips or 6 weeks if paid weekly.

3 Months bank statements.

Benefit award letters if applicable.

Do you charge an application fee?

We charge an Application Fee of £100.00 including VAT which is non-refundable if a tenancy is refused on the grounds of references or if you withdraw from taking the property. A fee of £150.00 including VAT is charged as a Letting Fee.

The Application fee is for the processing of your application ie. Carrying out background referencing checks such as Right To Rent Immigration checks, getting references from your employer, bank or previous landlord .

The Letting Fee consists of inventory work £50,any relevant agreements £50 and administration costs £50. If your application fails you will receive a refund for any Letting Fee paid.

These monies are taken at the point of application.

We will put your circumstances to the Landlord. If the Landlord refuses to accept your circumstances before the referencing process starts you will receive a full refund of your Application Fee and Letting Fee.

If the Landlord accepts your circumstances then no other applications will be taken, your application will be referenced and the property will be reserved for you.

If you fail the referencing due to your references not being satisfactory, any undeclared adverse financial information or due to you withdrawing your application, your Letting Fee will be refunded, your Application Fee will not be refunded.

Can I apply for a property without viewing it?

No, we do not allow anyone to apply for a property without viewing it first. The property may not be as you expect it to be from looking at the photographs. Once you have signed up, you are tied in for the first six months, so it’s important that you view first to make sure you’re happy

How much do I have to earn to be considered for a property?

Having passed all the referencing criteria to be considered for the property and, subject to the Landlord’s decision, you must earn at least 1.5 times the yearly rent (however, you will require a guarantor at the 1.5 calculation) or at least 2.5 times the yearly rent (you will qualify on the income part of the referencing without a guarantor).

Will I need a guarantor?

We ask for a guarantor if you are under 25 years old, claiming housing benefit or if you have any adverse credit. Please note, you must be at least 18 years old to rent a property through us. You will also need a guarantor if your income is lower than 2.5 x the annual rent of the property.

How long will my tenancy agreement be for?

A tenancy agreement is a contract signed by both the tenant and the landlord, and outlines all the rules to which both parties must comply. Your initial tenancy agreement will be for six months. Subject to you satisfactorily maintaining your tenancy during this time, your tenancy will continue on a month to month periodic basis. You may need your tenancy agreement at the end of your tenancy, so keep it safe.

Why do I have to pay a deposit?

A deposit is held to ensure that any damages not caused by fair wear and tear can be corrected at the end of your tenancy. If the property is left in a good condition, the deposit will be returned to you in full.

What is a pet bond?

Some landlords will only consider pets with an extra payment on top of the usual deposit. This is sometimes called a Pet Bond or Pet Payment. At the end of your tenancy, if your pet has caused any damage, the bond will be used to put it right.

What will happen to my deposit?

Landlords and letting agents are required to register your deposit with an approved deposit scheme. We use The Deposit Protection Service. You can find out more information about them on our Deposit Guide Section of our website. You will also receive full details when you move into a property.

How can I pay my rent?

It is the tenant’s responsibility to set up a standing order to pay the monthly rent. You should set this up in plenty of time before your 2nd month’s rent is due (you will have had to pay your first month’s rent before moving in). You should set your standing order up to pay us or your Landlord a couple of days before your monthly rent due date in order that the rent clears in our or your Landlord’s accounts on, or before, the rent due date. Notification on where to pay your rent will be given to you on your move in appointment, If you set up your standing order on the rent due date, your rent could be late every month and you may receive penalty charges.

I am in receipt of benefits, who is responsible for dealing with Universal Credit or My housing benefit?

You are responsible for dealing with your personal finances. We may text you as a reminder to pay your top up if applicable, but the responsibility to pay your rent on time will always be yours.

Can I pay my rent in Arrears as I receive housing benefit.

No. Your rent must be paid in advance for the duration of the tenancy irrespective of your circumstances.

Can I use my deposit as the last months rent?

The deposit is held against the property to cover damage and settle any outstanding amounts at the end of the tenancy. We are not able to touch the deposit until after the tenancy so if you don’t pay your last month’s rent you will be in breach of your contract.

What is a routine inspection visit?

We want to make sure that the property is being looked after, so we will carry out quarterly or six monthly inspections. We will also be looking for any maintenance issues which you haven’t already reported.

Do I need insurance?

The Landlord is only responsible for insuring the building. You as the tenant must ensure as a condition of the tenancy agreement that there is adequate liability insurance in place for the duration of the tenancy to protect the landlords fixtures and fittings against accidental damage caused by the tenant(s) and their visitors.

What if I want to end the tenancy?

Periodic tenancies

A periodic tenancy is one that rolls from month to month or week to week and has no set end date.

You will have a periodic tenancy if your tenancy agreement:

  • doesn’t contain a fixed end date
  • had an end date but you stayed after it passed and didn’t agree to a further fixed term

Different rules apply if you have a fixed term tenancy and the fixed term hasn’t expired. For example, if you’re 7 months into a 12 month contract.

Writing your notice letter

You must give your landlord notice in writing to end a periodic tenancy. This is called a ‘notice to quit’.

Your notice letter should include:

  • your name and address
  • your landlord’s/Letting Agent’s name and address
  • the date your notice period ends

You should also include a forwarding address for your landlord/Agent to return your tenancy deposit.

If you deliver the letter to your landlord/Agent by hand, ask for a receipt. If you post it, use recorded delivery so you can prove it arrived.

You can also email your notice to info@elliottbooth.co.uk but make sure that you receive confirmation that your notice has been received.

How much notice to give

You must give the correct date for when your notice period ends. Your notice letter won’t be valid otherwise.

Check your tenancy agreement. If it sets out the amount of notice you must give your landlord, follow what your agreement says.

If your tenancy agreement doesn’t set out a notice period, you must give your landlord at least:

  • 1 month’s notice for a monthly tenancy
  • 4 weeks’ notice for a weekly tenancy

Your notice must end on the first day or last day of your tenancy period. This is not always the date you pay your rent so check your agreement carefully.

Monthly tenancy end dates

If your tenancy started for example on 15 April:

  • the last day of your tenancy period will be 14th of the month
  • the first day of the next tenancy period will be 15th of the month

It’s easier to calculate the final month’s rent if you give notice to end on the last day of the tenancy period.

Weekly tenancy end dates

If your tenancy started for example on a Monday:

  • the last day of the tenancy period will be on a Sunday
  • the first day of the next tenancy period be the following Monday

Agree to surrender your tenancy

Your landlord may agree to accept a shorter notice period if you ask.

Ask your landlord/Agent to confirm the end date of your tenancy in writing.

Send your landlord/Agent a notice letter that includes the agreed leaving date.

Paying the final month’s rent

You are responsible for paying the rent until your tenancy comes to an end.

Your landlord is entitled to make deductions from your deposit for any unpaid rent.

Your landlord could also take you to court if you withhold rent.

Leaving without giving notice

If you leave without giving notice, for example if you move and then put your keys through the letterbox, this is called abandonment.

Abandoning your tenancy doesn’t end it. Your agreement with the landlord continues even though you’ve left.

The landlord can continue to charge you rent if you haven’t ended your tenancy correctly.

Your landlord can hold you responsible for paying the rent until you end the tenancy properly or the property is re-let. Your landlord can apply for a court order to make you pay what you owe.

It could make it harder to find a new home if you leave without giving notice or paying the rent in full. Most private landlords ask to see references from previous landlords.

Ending a joint tenancy

You have a joint tenancy if there’s more than one tenant’s name on the tenancy agreement.

If you want to end a joint tenancy, any one of the joint tenants can give notice to the landlord. This will end the agreement for all the joint tenants.

You could ask the landlord if someone else can take your place. Your landlord could agree a new tenancy with the people who want to stay.

If one of you leaves without giving notice, the whole rent will still be due. If it’s not paid, the landlord can deduct money from the tenancy deposit or take court action for the money to be paid.

Do I need to do anything at the end of my tenancy?

  • Ensure you leave the property in a clean and tidy condition that is suitable for Elliott Booth to re-let. If cleaning is required, the costs will be deducted from your deposit.
  • The utilities should be paid in full up to your vacating date. It is your responsibility to contact the local Council to update their Council Tax Records.
  • Check the inventory – Please ensure that no items have gone missing or have been damaged during the term of your tenancy. If there is anything missing or damaged which is listed in the inventory this will need to be replaced.  No personal belongings/unwanted items are to be left in the property.
  • On the date that you vacate the property please return all keys to the office or on the Check-out. If this is outside office hours please put them in an envelope and drop them through our office letterbox or arrange drop off with your property manager.
  • Please also arrange with the post office for your mail to be redirected.
  • Your deposit cannot be used to pay your last month’s rent. Please arrange for your standing order to be cancelled by your bank following the payment of your last monthly rent due.

What happens when I move out?

When your tenancy is over and you have vacated the property, we will carry out a ‘check out’ inspection where we assess the condition of the property at the end of your tenancy compared to the start of the tenancy, by using the inventory – you are invited to attend. If any cleaning or work is required at the property, then you will be notified and the necessary work ordered. Once the invoices come back from our contractors then we can notify www.depositprotection.com our deposit scheme provider of the final balance (if any) to be billed against the deposit held. This process can take a couple of weeks but we do it as quickly as we can.

Who is my energy supplier?

If you click on the following link you can find out who supplies the energy to your rented property.https://www.enwl.co.uk/forms/who-is-my-supplier/

Can I decorate or make changes to the property?

Most landlords will allow tenants to decorate, but only with written permission. Sometimes landlords may give you permission on the understanding that the property is put back to its original condition when you leave. If you would like to decorate your home, you can email your request to info@elliottbooth.co.uk, post it to us or call into the office. We will then contact the landlord for their approval.

Who is responsible for the TV Aerial?

The tenant is responsible for the repair and maintenance of any television aerials, satellite dishes or similar installations for use with any television at the property. You are also reminded that a television licence is required in order to use a television at the property and the tenant would be responsible for this cost.

Who is responsible for pests?

Fortunately, with modern building and repair standards, we expect few tenants to be troubled by household pests during their tenancy. An infestation of any kind, be it ants, fungal attack, bedbugs, fleas or wasps makes a property unpleasant to live in and should be eradicated as soon as possible. Regular cleaning and vacuuming will help to prevent any such infestation taking hold, and you are expected to take care of the property in this way and keep a watchful eye for unwelcome visitors as part of your tenancy obligations. During the tenancy, the tenant is responsible for keeping the property free of any pests, and also for any damage that might occur as a result. You should inform the agent if you discover any pest infestation at the property.

What do I do about Mould and Condensation in my property?

Condensation is created when a property is not ventilated well enough and becomes evident when there is a difference in temperature between inside and outside. It is a tenant’s responsibility to make sure condensation and mould do not build up in a property. Make sure you open your windows and doors to ventilate your property and don’t turn off the extractor fan in internal bath/shower-rooms. Do not dry washing on radiators. If you are concerned that mould in your property may be related to damp because you are following all of the advice, please let us or your Landlord know ASAP and we’ll organise a damp specialist to survey the property to give us their professional opinion.

Who is responsible for smoke detectors?

You will find that smoke detectors and similar safety devices have been fitted in your property. Where this is the case, please ensure that you check all such devices on moving into the property and familiarise yourself with their operation (most smoke detectors have a test button to check batteries and the unit are operating correctly) and report any problems to us. Thereafter, you should check the devices at regular intervals, we recommend at least once per month, and you will be responsible for replacement of any batteries that they may require.